REFUND POLICY
ALL SALES ARE FINAL DUE TO ALL ITEMS BEING HANDMADE AND MADE TO ORDER. THE ONLY EXCEPTION BEING IF YOU CAN PROVIDE PROOF ITEM ARRIVED DAMAGED OR DEFECTED.
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HOW LONG DOES SHIPPING TAKE?
ITEMS THAT ARE "READY-TO-SHIP" TAKE 2-3 BUSINESS DAYS TO SHIP. 
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HOW LONG DO PRE-ORDERS TAKE?
ALL ITEMS UP FOR PRE-ORDER TAKE 4-6 WEEKS TO SHIP. PLEASE CONSIDER PRODUCTION AS WELL AS FREIGHT TIME WHILE ORDERING ANYTHING AVAILABLE FOR PRE-ORDER. KEEP IN MIND ALL ITEMS ARE HANDMADE , QUALITY DOES TAKE TIME.
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WHO MADE THIS WEBSITE?
OTG YANA & SAINT RENE'​

WHERE ARE WE LOCATED?
ATLANTA, GEORIGA.
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HOW CAN I CONTACT THE OWNER?
OUTTHEGUTTER.CO@GMAIL.COM